Dogs will NOT be accepted with fleas or that have been skunked. If fleas are present, immediate pickup is required along with a $50 fee for treatment of my home. We do not give any oral or topical treatments.
If your pet has been skunked, please notify us before your appointment, so we can give you the best options for treatment.
Rabies and Bordetella vaccines are required.
It is considered a “no-show” when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.
1st no show- 50% grooming fee due
2nd no show- 100% grooming fee due
3rd no show- 100% grooming fee due and all appointments must be prepaid
We are only grooming 1 to 2 dogs at a time and have limited space. An estimated time will be given at drop off and we will give a 15-minute heads up before your pet is ready. After 30 minutes a $10 fee will be applied, per pet.
Dogs that have light matting will be charged a fee per minute. In cases of severe matting and the matting cannot be removed within an adequate amount of time, your pet will require a complete coat removal/shave down.
Owners must inform K9 Clips if your pets may bite, have been, or show signs of aggression towards people, other pets or specific grooming procedures. Muzzles may be used if necessary. A handling fee may be applied in addition to the regular grooming charge for aggressive or difficult to groom pets
K9 Clips LLC reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process. This is for the pet’s safety, as well as for the groomer’s safety.
If you have any questions regarding our policy, please contact us!
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